Login Kunde Login B2B

Privacy policy

(Status: 19th November 2020)

EPIC takes your privacy seriously and collects, processes and uses your personal data only in accordance with the principles described below and in compliance with applicable data protection laws.


  1. Our website uses cookies to facilitate the use of the website and improve its usability. Cookies are small alphanumeric text files that allow your computer to be recognized when you reopen the page. In this way, for example, user names and preferences can be made available so that you do not have to enter the data again. Most of the cookies used are so-called “session cookies” and are deleted after you close your browser. Some are stored permanently on your computer. These “persistent cookies” enable the website to recognize your computer when you visit the website again. You can find an overview of the cookies and their description in our Cookie-Information.
  2. Cookies are harmless, they do not harm your computer and do not contain any viruses or malware. Nevertheless, you can disable the use of cookies in your browser. However, this may result in some features and applications of the website not working as usual and to the full extent.

Web analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc.(“Google“).

  1. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. It is possible that the authorities there can access this data. Your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Thus, we collect and store anonymized data and create pseudonymized usage profiles from it. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can find more information about Google’s privacy policy here. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
  2. You can also prevent the collection and transmission of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link or by deactivating the Google Analytics tracking code.

Use of social plugins

  1. On the website, we use so-called social plugins, e.g. from Facebook, Instagram, Google, etc., which are provided with the logo of the respective provider.
  2. If you call up a page on our website that contains such a social plugin, your computer establishes a direct connection to the provider’s computer via your browser. The content of the plugin is transmitted directly to your computer by the offering site and integrated into the Internet page by the browser. This provides the provider with the information that you have called up the relevant EPIC website. If you are logged in to the respective provider at the same time, this provider can also assign your visit to your profile. If you interact with the plugins, e.g. by clicking a Like button or posting a comment, the corresponding information is transmitted directly from your browser to the provider and stored there. If this is to be prevented, you must log out of the social plugin provider before visiting our website. However, this does not exclude that the provider of a social plugin anonymously collects data and sets a cookie for you as soon as you log in. The data collected in this way can later be assigned to your profile as soon as you log in to the provider. If you want to avoid this, you can activate the function “Block third-party cookies” in your browser settings. Then your browser will not send cookies to the server for embedded content. However, with this setting, other functions of our website may no longer work.

Data security

Your payment data is protected during transmission to our servers by the use of SSL (Secure Socket Layer) security procedures in conjunction with 256-bit encryption. You can check the security of the connection using the information in the URL display of your browser. If the beginning of the address line changes from “http” to “https”, the connection is secure.

Right to information, correction, blocking or deletion, etc.

  1. According to the applicable data protection law, you have a right to free information about your stored data and, if applicable, a right to correction, blocking or deletion of this data.
  2. If you have any further questions about data protection and the processing of your personal data, if you wish to obtain information or exercise your right to rectification, blocking or deletion, or if you wish to withdraw your consent, please contact us by e-mail at . Of course, you can also use the contact details provided in the imprint or the contact forms provided on the website. EPIC processes and uses the information you provide exclusively for processing your request.


EPIC reserves the right to amend this Privacy Policy from time to time. We will notify you in advance of any changes or additions and, where necessary, obtain your consent to the changed processing or use of your personal data.